Help Desk Support Skills - ITE 180 at Blue Ridge Community College
- ITE 180 - Help Desk Support Skills
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Emphasizes instruction in customer support techniques required for analyzing and coordinating software and hardware solutions for end-user needs. includes evaluation and communication techniques required to provide help desk support necessary to transfer knowledge and enable implementation of a solution.
Lecture 3-4 hours per week.
3-4 credits
Schedule at Blue Ridge Community College
Not scheduled at this time
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