Customer Service - MKT 170 at Danville Community College


         
 
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MKT 170 - Customer Service
Introduces students to the concepts of marketing as they relate to customer service. Teaches development of customer service training and implementation of strategies to improve customer relations and service. Includes lecture, role-playing, and case studies.
Lecture 1-2 hours per week.
1-2 credits

Schedule at Danville Community College

Spring 2024 ➜

Class # Section Credits Day Time Start Location Mode
39857 MKT 170-HF1 1
 M W   
1:00 p.m.-2:15 p.m.
 2024-01-08 DCC's Main Campus HY
Students have the following options when enrolled in this class: Face-to-face classroom lectures, live zoom lecture or recorded zoom lectures

Summer 2024 ➜

Not scheduled

Fall 2024 ➜

Not scheduled
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