Major: Career Studies Certificate in Computer Support Specialist (221-299-09) at Camp Community College


The Career Studies Certificate in Career Studies Certificate in Computer Support Specialist (221-299-09) is part of the Computer and Information Sciences, General program at Camp Community College

This program trains students to provide, support, and advice to customers and other users. This job group includes technical support specialists and help-desk technicians. These workers interpret problems and provide technical support for hardware, software, and systems. They answer telephone calls, analyze problems using diagnostic programs, and resolve recurrent difficulties. Support specialists may work either within a company that uses computer systems or for a computer hardware or software vendor. Often, these workers work for help-desk or support services firms, where they provide computersupport to clients on a contract basis. In smaller firms, the support workers will solve a variety of computing problems to help businesses serve their customers.

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VCCS Plan Code:221-299-09
CIP Code:11.0101

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