Customer Service - MKT 170 at John Tyler Community College


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MKT 170 - Customer Service
Introduces students to the concepts of marketing as they relate to customer service. Teaches development of customer service training and implementation of strategies to improve customer relations and service. Includes lecture, role-playing, and case studies.
Lecture 1-2 hours per week.
1-2 credits

Schedule at John Tyler Community College

Not scheduled at this time