CST 138 - Communication for Allied Health Professionals at Lord Fairfax Community College
Course Description
Effective: 2013-05-01
Explores and analyzes relational concepts and behaviors of interaction in verbal and nonverbal communication in the healthcare context. Requires oral and written presentations.
3 Credits. Lecture - 3 hours per week.
3 credits
General Course Purpose
Develop and apply appropriate and effective communication skills and strategies for application in one-on-one and group healthcare settings. Emphasis on analyzing and acquiring relational communication skills between healthcare professionals and patients/groups/coworkers to include oral, nonverbal, listening, intercultural, and conflict management to create and sustain effective communication in the healthcare field.
Course Objectives
- Identify the fundamental elements of the relational communication process.
- Comprehend how a healthy self-concept improves communication.
- Apply language effectively to reflect the intended message in healthcare situations and environments.
- Analyze and construct nonverbal cues to optimize patient' client and professional communication.
- Evaluate and manage relational conflict in healthcare situations.
- Analyze and evaluate effective and non-effective communication skills.
- Apply effective listening habits and skills.
- Synthesize and apply effective relational communication behavior and interpersonal skills in the healthcare environment
- In this course, the following VCCS General Ed Outcomes are supported:
- Assimilate, organize, develop, and present an idea formally and informally (Gen Ed 1.2)
- Use appropriate verbal and non-verbal responses in interpersonal relations and group discussions (Gen Ed 1.4)
- Use listening skills (Gen Ed 1.5)
- Recognize the role of culture in communication (Gen Ed 1.6)
- Determine whether certain conclusions or consequences are supported by the information provided (Gen Ed2.5)
- Recognize the role of language in social and cultural contexts (Gen Ed 3.4)
- Use information effectively, individually or as a group, to accomplish a specific purpose (Gen Ed 4.4)
Major Topics to be Included
- Comprehending perceptions and behaviors in relational communication
- Understanding self in the relational communication process with emphasis on healthcare settings
- Developing verbal and nonverbal interpersonal communication skills
- Analyzing the concepts of empathy and cultural awareness in healthcare environment
- Applying concepts for oral presentations that are clear, interesting, and informative
- Learning to be an effective listener
- Handling conflict and power