Customer Service - MKT 170 at Mountain Empire Community College


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MKT 170 - Customer Service
Introduces students to the concepts of marketing as they relate to customer service. Teaches development of customer service training and implementation of strategies to improve customer relations and service. Includes lecture, role-playing, and case studies.
Lecture 1-2 hours per week.
1-2 credits

Schedule at Mountain Empire Community College

Class # Section Credits Day Time Start Location Mode
11262 MKT 170-WA82 1
       
0:00 a.m.-0:00 a.m.
2020-10-19 MECC Virtual Distance Learning ER
Class schedule and/or mode of delivery is subject to change due to COVID-19 Emergency Guidelines. Instructors will notify students if changes are necessary.
This distance education course may require the student's identity to be verified for certain assignments. MECC does not charge any additional fees for the purpose of verifying student identity. If external identity verification services are required or if the student chooses to use such services, the student is responsible for any and all costs incurred.
Class begins October 19; ends December 11. Online orientation on October 19; email the instructor at jwbledsoe@mecc.edu
Class # Section Credits Day Time Start Location Mode
11346 MKT 170-WA82 1
       
0:00 a.m.-0:00 a.m.
2021-03-15 MECC Virtual Distance Learning ER
This distance education course may require the student's identity to be verified for certain assignments. MECC does not charge any additional fees for the purpose of verifying student identity. If external identity verification services are required or if the student chooses to use such services, the student is responsible for any and all costs incurred.
Class schedule and/or mode of delivery is subject to change due to COVID-19 Emergency Guidelines. Instructors will notify students if changes are necessary.
Class meets March 15 - May 7. Online orientation on March 15; email the instructor at jwbledsoe@mecc.edu
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