Help Desk Support Skills - ITE 180 at Southwest Virginia Community College


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ITE 180 - Help Desk Support Skills
Emphasizes instruction in customer support techniques required for analyzing and coordinating software and hardware solutions for end-user needs. includes evaluation and communication techniques required to provide help desk support necessary to transfer knowledge and enable implementation of a solution.
Lecture 3-4 hours per week.
3-4 credits

Schedule at Southwest Virginia Community College

Class # Section Credits Day Time Start Location Mode
50681 ITE 180-W2 3
       
0:00 a.m.-0:00 a.m.
2020-10-26 SWVCC Virtual Distance Learn WW
Class # Section Credits Day Time Start Location Mode
37829 ITE 180-W1 3
       
0:00 a.m.-0:00 a.m.
2021-03-22 Main WW
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