Customer Service - MKT 170 at Southwest Virginia Community College


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MKT 170 - Customer Service
Introduces students to the concepts of marketing as they relate to customer service. Teaches development of customer service training and implementation of strategies to improve customer relations and service. Includes lecture, role-playing, and case studies.
Lecture 1-2 hours per week.
1-2 credits

Schedule at Southwest Virginia Community College

Class # Section Credits Day Time Start Location Mode
25931 MKT 170-W1 2
       
0:00 a.m.-0:00 a.m.
2020-08-24 SWVCC Virtual Distance Learn WW
(Instructor email: beit@sw.edu)
Not scheduled
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