Customer Service - MKT 170 at Tidewater Community College


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MKT 170 - Customer Service
Introduces students to the concepts of marketing as they relate to customer service. Teaches development of customer service training and implementation of strategies to improve customer relations and service. Includes lecture, role-playing, and case studies.
Lecture 1-2 hours per week.
1-2 credits

Schedule at Tidewater Community College

Class # Section Credits Day Time Start Location Mode
27643 MKT 170-N01P 2
 M W   
5:15 p.m.-6:55 p.m.
2020-08-24 Virtual Location - Real Time WW
This course is conducted online in real time with scheduled meeting days and times as published in the class schedule, supplemented with online asynchronous (anytime) computer coursework. Student participation in the synchronous (real time) sessions may be required. Specific expectations regarding real time sessions will be communicated by the faculty. Students are required to have reliable and daily access to a computer and internet service.
51427 MKT 170-O02P 2
       
0:00 a.m.-0:00 a.m.
2020-10-21 Virtual Location WW
This class has no scheduled meeting times. It will be conducted online, requiring students to have reliable and daily access to a computer and Internet service.
27649 MKT 170-U01C 2
       
0:00 a.m.-0:00 a.m.
2020-09-08 Virtual Location WW
This is a dual enrollment course for high school students.
Class # Section Credits Day Time Start Location Mode
29630 MKT 170-N02P 2
 M W   
6:00 p.m.-7:40 p.m.
2021-03-15 Virtual Location - Real Time WW
This course is conducted online in real time with scheduled meeting days and times as published in the class schedule, supplemented with online asynchronous (anytime) computer coursework. Student participation in the synchronous (real time) sessions may be required. Specific expectations regarding real time sessions will be communicated by the faculty. Students are required to have reliable and daily access to a computer and internet service.
29629 MKT 170-O01P 2
       
0:00 a.m.-0:00 a.m.
2021-02-08 Virtual Location WW
This class has no scheduled meeting times. It will be conducted online, requiring students to have reliable and daily access to a computer and Internet service.
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