Admin Support Technology (AST) at Virginia Highlands Community College


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AST 100 - Office Skills Review
Reviews office skills such as keyboarding, shorthand, machine transcription, and other selected office topics based on individual needs.
Lecture 3-4 hours per week.
3-4 credits
AST 101 - Keyboarding I
Teaches the alpha/numeric keyboard with emphasis on correct techniques, speed, and accuracy. Teaches formatting of basic personal and business correspondence, reports and tabulation. A laboratory co-requisite (AST 103) may be required.
Lecture 2-4 hours per week.
2-4 credits
AST 102 - Keyboarding II
Develops keyboarding and document production skills with emphasis on preparation of specialized business documents. Continues skill-building for speed and accuracy. Prerequisite AST 101. A laboratory co-requisite (AST 104) may be required.
Lecture 2-4 hours per week.
2-4 credits
AST 107 - Editing/Proofreading Skills
Develops skills essential to creating and editing business documents. Covers grammar, spelling, diction, punctuation, capitalization, and other usage problems.
Lecture 3 hours per week.
3 credits
AST 108 - Telephone Techniques
Provides guidelines and techniques for communicating effectively on the telephone and for handling telephone problems efficiently, pleasantly, and constructively.
Lecture 1 hour per week.
1 credits
AST 112 - Keyboarding Skill
Emphasizes speed and accuracy to attain skills for job employment and job promotion. Prerequisite: AST 101 or AST 114 or equivalent.
Lecture 3 hours per week.
3 credits
AST 114 - Keyboarding for Information Processing
Teaches the alphabetic and numeric keys: develops correct techniques and competency in the use of computer keyboards. May include basic correspondence and report formats. A laboratory co-requisite (AST 115) may be required.
Lecture 1-2 hours per week.
1-2 credits
AST 117 - Keyboarding for Computer Usage
Teaches the alphabetic keyboard and 10-key pad. Develops correct keying techniques.
Lecture 1 hour per week.
1 credits
AST 130 - Office Procedures
Introduces general functions and duties performed in the office. Prerequisite AST 101.
Lecture 3 hours per week.
3 credits
AST 132 - Word Processing I (Specify Software)
Introduces students to a word processing program to create, edit, save and print documents.
Lecture 1 hour per week.
1 credits
AST 133 - Word Processing II (Specify Software)
Presents formatting and editing features of a word processing program.
Lecture 1 hour per week.
1 credits
AST 134 - Word Processing III (Specify Software)
Continues work with formatting features and text enhancements of a word processing program.
Lecture 1 hour per week.
1 credits
AST 136 - Office Record Keeping
Introduces types of record keeping duties performed in the office, such as financial, tax, payroll, and inventory. Utilizes specialized software where applicable.
Lecture 3 hours per week.
3 credits
AST 137 - Records Management
Teaches filing and records management procedures for hard copy, electronic, and micrographic systems. Identifies equipment, supplies, and solutions to records management problems.
Lecture 3 hours per week.
3 credits
AST 140 - Introduction to Windows
Introduces students to Windows and provides basic concepts and commands necessary in the Windows environment.
Lecture 1-2 hours per week.
1-2 credits
AST 141 - Word Processing (Specify Software)
Teaches creating and editing documents, including line and page layouts, columns, fonts, search/replace, cut/paste, spell/thesaurus, and advanced editing and formatting features of word processing software. Prerequisite AST 101 or equivalent. A laboratory co-requisite (AST 144) may be required.
Lecture 2-4 hours per week.
2-4 credits
AST 147 - Introduction to Presentation Software (Spcify Software)
Introduces presentation options including slides, transparencies, and other forms of presentations.
Lecture 1-2 hours per week.
1-2 credits
AST 150 - Desktop Publishing I (Specify Software)
Presents desktop publishing features including page layout and design, font selection, and use of graphic images.
Lecture 1 hour per week.
1 credits
AST 154 - Voice Recognition Applications
Teaches the computer user to use the voice as an input device to compose documents and to give commands directly to the computer.
Lecture 1-2 hours per week.
1-2 credits
AST 171 - Introduction to Call Center Services
Introduces concepts and skills needed to be an effective customer service representative for a telephone service operation. Covers call center theory and technology, interpersonal communication skills, customer relations attitudes, telecommunications techniques, and professional procedures to handle a variety of customer service sales requests.
Lecture 3 hours per week.
3 credits
AST 176 - Medical Office/Unit Management
Develops administrative and support skills for a medical setting including effective communications, ethical and legal issues, research techniques, and insurance claims processing.
Lecture 3 hours per week.
3 credits
AST 196 - On-Site Training
Specializes in career orientation and training program without pay in selected businesses and industry, supervised and coordinated by the college.
Credit/work ratio not to exceed 1:5 hours. May be repeated for credit. Variable hours.
1-5 credits
AST 197 - Cooperative Education
Supervises in on-the-job training for pay in approved business, industrial and service firms, coordinated by the college's cooperative education office. Is applicable to all occupational- technical curricula at the discretion of the college.
Credit/work ratio not to exceed 1:5 hours. May be repeated for credit. Variable hours.
1-5 credits
AST 205 - Business Communications
Teaches techniques of oral and written communications. Emphasizes writing and presenting business-related materials.
Lecture 3 hours per week.
3 credits
AST 206 - Professional Development
Develops professional awareness in handling business and social situations. Emphasizes goal setting, critical thinking, decision-making, and employment skills.
Lecture 3 hours per week.
3 credits
AST 230 - Introduction to Office Technology
Introduces principles, methods, and techniques involved in office technology. Emphasizes the use of microcomputer equipment and software. A laboratory co-requisite (AST 231) may be required.
Lecture 3 hours per week.
3 credits
AST 232 - Microcomputer Office Applications
Teaches production of business documents using word processing, databases, and spreadsheets. Emphasizes document production to meet business and industry standard. Prerequisite AST 101 or equivalent. A laboratory co-requisite (AST 233) may be required.
Lecture 2-4 hours per week.
2-4 credits
AST 236 - Specialized Software Applications (Specify Software)
Teaches specialized integrated software application on the microcomputer. Emphasizes document production to meet business and industry standards. Prerequisite AST 101 or equivalent. A laboratory co-requisite (AST 237) may be required.
Lecture 2-4 hours per week.
2-4 credits
AST 238 - Word Processing Advanced Operations
Teaches advanced word processing features including working with merge files, macros, and graphics; develops competence in the production of complex documents. A laboratory co-requisite (AST 239) may be required.
Lecture 2-4 hours per week.
2-4 credits
AST 240 - Machine Transcription
Develops proficiency in the use of transcribing equipment to produce business documents. Emphasizes listening techniques, business English, and proper formatting. Includes production rates and mailable copy requirements. A laboratory co-requisite (AST 241) may be required. Co-requisite AST 102 or equivalent.
Lecture 2-4 hours per week.
2-4 credits
AST 243 - Office Administration I
Develops an understanding of the administrative support role and the skills necessary to provide organizational and technical support in a contemporary office setting. Emphasizes the development of critical-thinking, problem-solving, and job performance skills in a business office environment. Prerequisite AST 101.
Lecture 3 hours per week.
3 credits
AST 244 - Office Administration II
Enhances skills necessary to provide organizational and technical support in a contemporary office setting. Emphasizes administrative and supervisory role of the office professional. Includes travel and meeting planning, office budgeting and financial procedures, international issues, and career development. Prerequisite AST 243 or equivalent.
Lecture 3 hours per week.
3 credits
AST 245 - Medical Machine Transcription
Develops machine transcription skills, integrating operation of transcribing equipment with understanding of medical terminology. Emphasizes dictation techniques and accurate transcription of medical documents in prescribed formats. Prerequisite AST 102 or equivalent. A laboratory co-requisite (AST 246) may be required.
Lecture 2-4 hours per week.
2-4 credits
AST 271 - Medical Office Procedures I
Covers medical office procedures, records management, preparation of medical reports, and other medical documents. Co-requisite AST 102 or equivalent.
Lecture 3 hours per week.
3 credits
AST 295 - Topics In
Provides an opportunity to explore topical areas of interest to or needed by students.
May be used also for special honors courses. May be repeated for credit. Variable hours.
1-5 credits
AST 297 - Cooperative Education
Supervises in on-the-job training for pay in approved business, industrial and service firms, coordinated by the college's cooperative education office. Is applicable to all occupational- technical curricula at the discretion of the college.
Credit/work ratio not to exceed 1:5 hours. May be repeated for credit. Variable hours.
1-5 credits
AST 298 - Seminar and Project
Requires completion of a project or research report related to the student's occupational objectives and a study of approaches to the selection and pursuit of career opportunities in the field.
May be repeated for credit. Variable hours.
1-5 credits
AST 299 - Supervised Study
Assigns problems for independent study incorporating previous instruction and supervised by the instructor.
May be repeated for credit. Variable hours.
1-5 credits