This program trains students to provide assistance, support, and advice to customers and other users. The goal of this program is to prepare students to apply geospatial problem solving techniques to problems in the workplace. Geospatial problem solving brings together computing support, database technology, mapping, high resolution content, and computing resources to present data in new, visual ways to help analyze and solve problems. This occupational group includes technical support specialists and help-desk technicians. These workers interpret problems and provide technical support for hardware, software, and systems. In smaller firms, the support specialists will solve a variety of computing problems to help businesses serve their customers. In addition, many organizations now have GIS content presented and maintained on web sites, and the GIS technician often maintains and uses that information.