Help Desk Support Skills - ITE 180 at Eastern Shore Community College


         
 
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ITE 180 - Help Desk Support Skills
Emphasizes instruction in customer support techniques required for analyzing and coordinating software and hardware solutions for end-user needs. includes evaluation and communication techniques required to provide help desk support necessary to transfer knowledge and enable implementation of a solution.
Lecture 3-4 hours per week.
3-4 credits

Schedule at Eastern Shore Community College

Spring 2024 ➜

Class # Section Credits Day Time Start Location Mode
33127 ITE 180-V2 3
Su      
1:39 a.m.-1:40 a.m.
 2024-03-11 Virtual - Distance Learning WW
Anytime Online

Summer 2024 ➜

Not scheduled

Fall 2024 ➜

Class # Section Credits Day Time Start Location Mode
65422 ITE 180-V2 3
       
0:00 a.m.-0:00 a.m.
 2024-10-28 Off-Campus WW
Anytime Online
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