Help Desk Support Skills - ITE 180 at Northern Virginia Community College


         
 
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ITE 180 - Help Desk Support Skills
Emphasizes instruction in customer support techniques required for analyzing and coordinating software and hardware solutions for end-user needs. includes evaluation and communication techniques required to provide help desk support necessary to transfer knowledge and enable implementation of a solution.
Lecture 3-4 hours per week.
3-4 credits

Schedule at Northern Virginia Community College

Spring 2025 ➜

Class # Section Credits Day Time Start Location Mode
27241 ITE 180-E05N 3
       
0:00 a.m.-0:00 a.m.
 2025-01-21 Virtual and NOL WW
Online course offered by NOVA Online. NOVA Online courses are 100% online requiring students to have reliable access to a computer and internet service. This class has no scheduled meeting times. Due dates can be found in the syllabus. Syllabus includes an optional seven-week completion plan. Starts January 21.
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