Customer Service - MKT 170 at Brightpoint Community College
Distance Learning
Time of Day
Term
- MKT 170 - Customer Service
- Introduces students to the concepts of marketing as they relate to customer service. Teaches development of customer service training and implementation of strategies to improve customer relations and service. Includes lecture, role-playing, and case studies.Lecture 1-2 hours per week.
1-2 credits
Schedule at Brightpoint Community College
Not scheduled at this time