Customer Service - MKT 170 at Danville Community College


         
 
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MKT 170 - Customer Service
Introduces students to the concepts of marketing as they relate to customer service. Teaches development of customer service training and implementation of strategies to improve customer relations and service. Includes lecture, role-playing, and case studies.
Lecture 1-2 hours per week.
1-2 credits

Schedule at Danville Community College

Spring 2025 ➜

Class # Section Credits Day Time Start Location Mode
38302 MKT 170-Z1 1
       
0:00 a.m.-0:00 a.m.
 2025-01-13 Virtual ER
Classes will be taught through zoom with all zoom lectures recorded for students to view at their convenience. Reliable internet access and a Zoom-capable device are required.
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