Customer Service - MKT 170 at Tidewater Community College


         
 
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MKT 170 - Customer Service
Introduces students to the concepts of marketing as they relate to customer service. Teaches development of customer service training and implementation of strategies to improve customer relations and service. Includes lecture, role-playing, and case studies.
Lecture 1-2 hours per week.
1-2 credits

Schedule at Tidewater Community College

Fall 2024 ➜

Class # Section Credits Day Time Start Location Mode
40118 MKT 170-O01B 2
       
0:00 a.m.-0:00 a.m.
 2024-08-26 Virtual Location WW
This class has no scheduled meeting times. It will be conducted online, requiring students to have reliable and daily access to a computer and Internet service.
40119 MKT 170-O02P 2
       
0:00 a.m.-0:00 a.m.
 2024-10-22 Virtual Location WW
This class has no scheduled meeting times. It will be conducted online, requiring students to have reliable and daily access to a computer and Internet service.

Spring 2025 ➜

Class # Section Credits Day Time Start Location Mode
49990 MKT 170-D01P 2
  Tu Th  
11:00 a.m.-1:10 p.m.
 2025-02-24 Portsmouth Campus P
This section does satisfy the veteran residency requirement.
32576 MKT 170-O01B 2
       
0:00 a.m.-0:00 a.m.
 2025-01-13 Virtual Location WW
This class has no scheduled meeting times. It will be conducted online, requiring students to have reliable and daily access to a computer and Internet service.
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